1-Day Masterclass · HRD Corp Claimable · Focus Area
Future-Ready at Work
Boosting productivity, quality and efficiency with AI. A hands-on programme that moves your team beyond basic chatting — to a shared, safe, professional standard for how AI is used at work.
- 1 Day · 9:00am – 5:00pm
- Face-to-face, Kuala Lumpur
- 70% hands-on labs
- No coding required
- 100% HRD Corp Claimable
Built for teams of 2 to 10. The more colleagues you send, the lower the rate per person.
- Format
- Workshop, not lecture
- Ideal group
- 2 – 10 people
- You leave with
- A 30-day plan of your own
- Trainer
- Terrence Chung
Why your team needs this now
The real risk in 2026 isn't AI replacing your people. It's your people using AI badly — quietly, and without anyone checking.
- 01 Generic, bot-like writing that doesn't sound like your company at all.
- 02 Invented facts and figures making their way into official documents.
- 03 Confidential client or staff information pasted into tools nobody vetted.
- 04 Everyone experimenting privately, so quality never improves at team level.
Don't ban AI. Standardise it. This programme gives your team a shared method for directing AI, checking its output, and knowing what should never go into it.
The shift we teach
Same tool. Same task. Two very different results.
Most people blame the AI when the output is weak. It's almost always the instruction. The whole day is built around this shift — from searching, to architecting.
The instruction
What comes back
A padded, over-apologetic email that never states the new date, invents a reason that isn't true, and sounds nothing like you. So you rewrite it yourself anyway.
You've used AI, and saved nothing.
The instruction
What comes back
A tight, sendable email with the correct date, the true reason, one apology and a clear next step. You adjust a sentence and send it.
That's the difference a structured instruction makes.
Key learning outcomes
What your team will be able to do
Direct AI properly, using P.R.O.M.P.T.
A repeatable structure for writing instructions that get professional-grade output — instead of guessing why the response missed and trying again.
Automate the high-friction tasks
Spot which recurring jobs in HR, operations and management are worth delegating to AI — and which ones should never be.
Turn chaos into something usable
Long threads, messy transcripts, scattered notes and lengthy reports condensed into summaries, SOPs, tables and executive briefs.
Check output with T.R.U.S.T.
A five-point verification rubric for catching invented facts, bot-like tone and privacy slips before anything reaches a client or your boss.
Use AI without exposing the business
Practical data-safety habits, including how to work with sensitive material and how to tell enterprise-safe tools from public-risk ones.
And a standard, not five private habits
Everyone leaves using the same structure and the same checks — which is the real reason to send a team rather than one person.
The programme
Roughly 30% concepts, 70% hands-on
Participants work on realistic workplace scenarios throughout, then apply the same methods to tasks from their own role.
Module 1 · The AI-Augmented Professional
The shift from searching to architecting. Auditing current habits against a professional standard, plus data safety fundamentals — using AI without leaking company information.
Morning coffee break
Module 2 · Advanced Architect Prompting
Moving beyond simple commands. Chain-of-thought and context-injection techniques that eliminate generic, bot-like responses and get usable output far earlier.
Networking lunch
Module 3 · The Real-World Application Lab
The core hands-on session. Participants choose a track — HR, Operations or Management — and work through department-specific scenarios using structured workflows, then share results with the room.
Afternoon tea break
Module 4 · Quality Control & Your Roadmap
The T.R.U.S.T. verification rubric for catching AI errors before they reach anyone else — then building a personal 30-day plan to put it all into practice from Monday.
Wrap-up & certification
Final questions, HRD Corp claim assistance, and certificates. Programme ends at 5:00pm.
Timings and exercises are indicative. The trainer adapts the labs to the roles, tools and pace of the group on the day.
Module 3 · Choose your track
Your team works on your team's problems
Rather than one generic exercise for everyone, participants split into the clinic that matches their role — which is why sending a mixed team works particularly well.
Track A
HR & People
Turning a rough hiring request into a proper job description, structured interview questions, and a red-flag guide for the interviewer.
Track B
Operations & Admin
Converting a messy verbal process into a clean, numbered SOP — then finding the bottleneck and building a troubleshooting table.
Track C
Management & Leadership
Compressing a rambling status update into an executive summary, running a risk assessment, and drafting the difficult follow-up email.
Who should attend
For people whose output others depend on
No technical background needed. If your staff can send an email, they have every skill this workshop requires.
Your trainer
Terrence Chung
Digital Business Strategist & AI Implementation Specialist
Terrence sits at the intersection of computer engineering and business strategy — he understands the technical logic of AI, and spends his working life translating it into results a business can see.
“AI should do the work, so you can do the thinking.” — The Human-in-the-Loop philosophy behind this programme
- B.Eng. (Computer Engineering), NTU Singapore
- Master of Business Administration (MBA)
- Doctor of Business Administration (DBA, 2026)
- HRD Corp Accredited Trainer
- ACLP Certified Trainer (SUSS)
- ATD Certified in Virtual Training & Facilitation
- Guest Lecturer, NTU Singapore
- Adjunct Lecturer, Ngee Ann Polytechnic
- Adjunct Lecturer, Singapore Media Academy
- 14+ years in digital consultancy
Dates & fees
Two intakes. Better rates for teams.
Thursday
29 October 2026
9:00am – 5:00pm · Kuala Lumpur
Thursday
12 November 2026
9:00am – 5:00pm · Kuala Lumpur
Individual
RM 1,688 /pax
Standard rate
One seat, for professionals attending on their own.
Team of 2 – 4
RM 1,488 /pax
Save RM 200 per person
The most common way companies attend — two colleagues who can hold each other to the new standard.
Team of 5 or more
RM 1,288 /pax
Save RM 400 per person
Enough of a department in the room to make the standard stick after the training day.
Sending four? A fifth seat brings everyone down to RM 1,288 — so the extra person effectively costs you RM 488, not RM 1,488.
Talk to us on WhatsApp- Duration
- 1 Day · 9:00am – 5:00pm
- Mode
- Face-to-face, Kuala Lumpur (venue confirmed on registration)
- Methodology
- Approximately 30% concepts, 70% hands-on labs and workplace simulations
- Included
- Venue, tea breaks, lunch, workbook, prompt library and certificate of completion
- Funding
- 100% claimable under HRD Corp SBL-Khas, subject to approval and your available levy
- In-house option
- Available for larger teams — see Corporate In-House Training
Fees are per participant and exclude SST where applicable. We provide the syllabus, trainer profile and quotation your HR team needs for the grant application.
Before you book
Common questions
Is this a technical or coding course?
No. It's a workplace performance programme. We don't teach how to build AI — we teach how to direct it. If your staff can send an email or use a search engine, they have the technical skills required.
Our company has strict data privacy rules. Is this safe?
That's precisely why the course exists. Most employees already use AI in an unstructured, risky way. A core part of the day covers what should never be entered into a public tool, how to work with sensitive material safely, and how to tell enterprise-safe tools from public-risk ones.
Why pay for this when there are free tutorials online?
Free tutorials give you a tour of the tools. This gives your team a shared work system — the same structure, the same quality checks, and a prompt library written for Malaysian corporate settings. And it's claimable, so the cost typically comes from your levy rather than your budget.
Do participants need a paid ChatGPT, Gemini or Claude subscription?
No. The techniques work on free and paid versions alike, because what we teach is the method rather than the buttons in one particular product. Bring a laptop with access to at least one of the major AI tools.
Won't AI make our employees lazy?
The opposite is what we're aiming for. AI handles the drafting, formatting and sorting; your people spend their time on judgment, quality control and the decisions that actually need a human. The goal isn't less work — it's better work, produced faster.
Is it really 100% HRD Corp claimable?
The programme is registered under SBL-Khas. Approval and disbursement remain subject to HRD Corp's terms and your company's available levy balance, but we supply all the documentation needed to make the application straightforward.
How many people should we send?
Two to ten works best. One person alone will improve their own work; a small group leaves with a shared standard that actually survives contact with a normal working week. Rates drop at two and again at five.
AI won't replace your team. A team using AI well might.
Two intakes only: 29 October and 12 November 2026, in Kuala Lumpur. Seats are limited to keep the labs hands-on.